Refund policy

Refund and Return Policy for Mom’s Therapy

At Mom’s Therapy, customer satisfaction is our priority. We want you to feel confident in your purchases from us. If you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Refunds and Returns

• Products must be unused, unopened, and in their original packaging.

• Return requests must be made within 7 days from the delivery date.

2. Non-Returnable Items

• Opened or used skincare/haircare products due to hygiene concerns.

• Discounted items or items purchased during sales events.

3. Refund Process

• Upon receiving your return, we will inspect the item. If it meets the return criteria, we will initiate a refund to your original method of payment.

• The refund may take up to 10 business days to reflect in your account, depending on your payment method or bank.

4. Shipping for Returns

• Customers are responsible for paying shipping costs for returning items unless the return is due to a defect or incorrect item sent.

• Shipping costs are non-refundable.

5. Contact for Returns

For initiating a return or if you have any concerns, contact us at:
Email:
Phone:
Address: